Refund Policy

Thanks for shopping at Violin Shop Tampa Inc.  If you are not entirely satisfied with your purchase, we're here to help. You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be undamaged in any way and in the same condition that you received it. Your item must be in the original packaging. Strings must be in original packaging and have never been installed on any instrument.  Your item needs to have the receipt or proof of purchase. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days after the approval of the return, depending on your card issuer's policies.  

You will be responsible for paying for your own shipping costs for returning your item.

Contact Us If you have any questions on how to return your item to us.